I bought a Braun iron, and when I got home, it started smelling weird and leaking water. I was hoping to exchange it, so I returned it. However, they just repaired it and sent it back. When I tried to get a replacement again, the service team said they couldn't make a decision and sent it back with a note. This process took a really long time, like two and a half months, and we didn't have an iron during that whole period. I'm really disappointed, nothing has been resolved and no one is taking responsibility. Before you decide on Braun, make sure to think twice—I definitely won't be making that same mistake again. Now, I'm going to take legal action to assert my rights.
I sent my iron to the Braun service center through the shipping company on August 25th because it was causing a short circuit when I plugged it in and needed to be descaled at the base. Unfortunately, I got the iron back after a month, and to my surprise, the base was completely destroyed and broken...
About six to seven months ago, I took my Braun Carestyle 5 iron to the authorized service center because it wasn't producing enough steam and was getting clogged. I had to wait for two weeks and pay around ₺400, but they finally told me that they fixed the problem. But when I tried using it at home,...
I bought a Braun hand blender set. It broke down after 2 months, so I took it to the service center. It has been 5 months, and the product is still in service. They say they are waiting for a new product from the factory. In 5 months, you could stock up on 5 years' worth of products. We can't find a...
We purchased a Philips iron towards the end of last year, but within just 2 weeks, it started leaking water. The same issue occurred three times, prompting us to request a replacement with a new iron. It took approximately 3 weeks for our request to be approved. However, even after 1.5 months, we st...
About a year ago, I purchased a Braun brand blender. While the device was still under warranty, the blender broke down and became unusable. We reported this issue to the Braun authorized service and left the device for repair. However, despite approximately seven months having passed since this inci...
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