In 2019, I bought a Bosch dishwasher, and in 2019, the metal part that holds the plastic piece that rotates and sprays water broke at the point where it is welded. They messed up something as simple as the welding process. Please accept my humble request that Bosch take ownership of their brand. I've sent photos and videos to customer service to help explain the problem, and I've asked that it be fixed for free under the terms of the warranty. Nonetheless, they blamed it on user error and demanded that I pay for the repair, despite the fact that it was my fault. I am writing to request your assistance in resolving this matter. Let us all work together to solve this problem. Thank you very much.
There is no progress, I am waiting for an urgent solution.
I am writing here not to find a solution to my complaint (because they stated that they will not solve it), but to raise consumer awareness, so that those who will shop from this brand from now on will be informed and act accordingly. Since 2009, all white goods and small household appliances in my ...
I purchased a Bosch washing machine in December 2022, expecting quality and durability, but I am extremely disappointed. Despite having no moisture issues in my bathroom, the paint on the machine started peeling and bubbling within a short period. I contacted Bosch service, and to my shock, they ch...
Hello everyone, I own a Bosch dishwasher that I purchased in 2018. This was actually my second time buying the same model, as my previous machine couldn’t be repaired due to the lack of an extended warranty. This time, I ensured to purchase an extended warranty—or so I thought. When I called custom...
I use a Bosch dishwasher, on December 25, 2021, I had an issue with my water heating and rang the tech support. They swapped out the heating pump. like, after 5-6 months, the same issue popped up again. This time, they replaced the same part for free 'cause of the warranty, it's been almost a year a...
I bought a Bosch blender set, but after the return process was completed, it failed to work under even minimal strain. We sent it to the service center, which returned it saying everything was fine. However, when we used it again later, the same issue persisted. We contacted the service again, showi...
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