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Bosch Dishwasher Rusting But Warranty Denied

Bosch Dishwasher Rusting But Warranty Denied
Murat
March 22, 2024 2:25 PM54

I am writing here not to find a solution to my complaint (because they stated that they will not solve it), but to raise consumer awareness, so that those who will shop from this brand from now on will be informed and act accordingly. Since 2009, all white goods and small household appliances in my home have been Bosch brand. Because I was satisfied with their products, I renewed my refrigerator, washing machine, dryer, and dishwasher with the Bosch brand in 2019. The exterior of the dishwasher started to rust this year. Customer services stated that the corrosion of this part will be replaced only for a fee since the warranty period has expired. It's not a big deal to me, they lost a customer and I will talk about it on all platforms and media I can. Those who buy products from this brand should take this into consideration.

March 22, 2024 2:38 PM (12 minutes after complaint)

Dear Customer, Thank you for sharing your valuable opinions and suggestions with us. Our Customer Relations Representative will contact you regarding your application as soon as possible. For all your applications, our Bosch Call Center is at your service 24/7 from anywhere in Turkey. Thank you for your interest in our brand. Sincerely, BOSCH Communication Center

Murat
Murat
March 22, 2024 3:07 PM

"Please do not contact me, you say let's change it for a fee because. As I said, my aim is to raise awareness among people."

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