My Card Charged 5,016 KRW by BKG*Hotel on Booking.com

profile
June 15, 2025 1:09 am
64

I am absolutely outraged and I demand immediate action from both Booking.com and VakıfBank! On June 14, 2025, at 6:32:18 PM, my credit card was illegally charged 5,016 KRW by "BKG*Hotel" through Booking.com. This transaction occurred without my knowledge, my consent, or any verification code. My credit card information was clearly compromised and used fraudulently.

What's even more shocking is that VakıfBank didn't even send me an approval message for this transaction, which is a significant security failure on their part. Because this happened over the weekend, my bank is refusing to process anything over the phone, forcing me to wait until Monday to take further action. I've already canceled my cards to prevent any further unauthorized charges.

This is a serious issue that both Booking.com and VakıfBank are responsible for. Booking.com allowed a fraudulent entity to process a charge through their platform, and VakıfBank failed to flag or prevent an unauthorized transaction on my account. I expect both companies to fully investigate this fraudulent activity, identify how my card information was compromised, and ensure my 5,016 KRW is immediately refunded. This is unacceptable, and I demand a swift resolution!

profile-icon
To be able to comment, or .

Comments

Be the first to comment

Similar Complaints

My Card Was Charged 97K by Booking.com Without My Approval

profile
June 17, 2025 4:59 pm
106
1
Gözde is completely dissatisfied with the result

Booking.com Charged Without My Consent for Amsterdam Booking I Never Made

profile
June 27, 2025 9:22 pm
58
bookingcom-charged-without-my-consent-for-amsterdam-booking-i-never-made-1.jpg

Video Complaints See All

Report a Similar Issue