On June 4, 2025, my VakıfBank credit card was charged $891.10 through Booking.com Amsterdam, completely without my knowledge or authorization. I had no active reservation, have never planned a trip to Amsterdam, and do not even hold a valid Schengen visa. This is a clear case of unauthorized use of my card.
I immediately contacted VakıfBank to report the issue and had my card cancelled. I also reached out to Booking.com customer service multiple times over the past month. Despite numerous emails and requests, no meaningful action has been taken, and the amount has not been refunded.
This situation is deeply frustrating. I have done everything possible to raise awareness of the issue, yet both the bank and Booking.com have failed to provide a proper resolution. I demand a full refund of the unauthorized charge and a clear explanation of how this transaction occurred in the first place. I expect urgent action to correct this serious mistake and prevent others from facing similar problems.
On Sunday, July 13, 2025, at 15:22, I received a notification from VakıfBank stating that a charge of $410.24 had been made on my credit card by “BKG Hotel at Booking.com at Amsterdam.” I was shocked because I never made such a booking, have never been to Amsterdam, and never authorized this transac...
I am absolutely outraged and I demand immediate action from both Booking.com and VakıfBank! On June 14, 2025, at 6:32:18 PM, my credit card was illegally charged 5,016 KRW by "BKG*Hotel" through Booking.com. This transaction occurred without my knowledge, my consent, or any verification code. My cre...
On August 8, 2025, my credit card was charged €1,028 under the description “Bkg Hotel at Booking Amsterdam” without my knowledge or authorization. I did not make any hotel reservation or payment on that date, nor did I receive any confirmation notification via SMS, email, or other channels. This tra...
On March 8, 2025, my credit card was charged €1,801.15 (equivalent to $1,981.25 USD) under the name "bkg Hotel at Booking.com Amsterdam." However, I never made this transaction, and there is no matching reservation in my Booking.com account. I have never shared my card details with anyone, and this...
On April 23, 2025, $1,234.02 USD was charged to my credit card by Hotel at Booking.com Amsterdam without my knowledge or authorization. I have never traveled to Amsterdam, nor have I ever made any reservation related to this transaction. When I checked my Booking.com account, there was no record of...
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