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Booking.com Overcharged Me - Seeking Price Match and Refund

Booking.com Overcharged Me - Seeking Price Match and Refund
Booking.com Overcharged Me - Seeking Price Match and Refund
May 1, 2024 3:02 PM233
Mert's Thank You Message
Thank you to the Booking.com representatives. Everything was very fast.

Hello, On February 8, 2023, I made a non-refundable reservation at Address Beach Residence, Dubai through Booking.com, for a stay from July 1 to July 6. I paid 63,080₺ (7,156 AED) for this reservation. However, three months later and just two months before my stay, I noticed that the same room, for the same dates and features, was now 10,000₺ cheaper and included a free cancellation option.

Given this significant price drop, I am requesting a price match from Booking.com. I feel misled about the benefits of booking early. I have already paid the higher amount, and if this issue is not resolved, I will not use Booking.com again and will advise others to avoid it as well. It feels like a mockery of customers.

Reservation Confirmation Number: 4191.499.834

Attached are screenshots of my reservation and the current hotel prices.

Thank you.

Mert
July 15, 2024 12:59 PM

Thank you to the Booking.com representatives. Everything was very fast.

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