Booking.com Hotel Payment Issue - Unsecure Payment Link Provided by Hotel
Two days ago, I booked a hotel and purchased plane tickets for the same night. Despite entering my credit card details, the hotel payment was not processed. The next morning, I noticed the payment still hadn't been taken, so I contacted both the hotel and Booking.com. The hotel said they would send a link for the payment. However, I've read about the risks of clicking such links. The link sent by the hotel supposedly belongs to a bank, but clicking the bank logo doesn't redirect to the bank's website, and none of the credit card options are clickable. While the page might be secure, it doesn't appear trustworthy at first glance.
Since yesterday morning, I've been asking through email and the Booking.com app if the link is safe, but I haven't received a satisfactory answer. I forwarded the link from the hotel to them and simply asked if it's secure, but I haven't gotten a response yet. As of today, it's been two days. We've purchased our plane tickets, but we still haven't completed our hotel reservation. Receiving payment links through WhatsApp and having non-clickable images in the link have resulted in an incredibly bad experience. I also want to emphasize that I booked through Booking.com and prefer to make my payment through their platform. This is really frustrating.
