Two days ago, I made a hotel reservation and purchased flight tickets for the same night. Despite entering my credit card details for the hotel payment, the charge wasn't processed. The next morning, I noticed the payment still hadn't gone through. I contacted both the hotel directly and Booking.com about this issue.
The hotel said they'd send a payment link, but we've all heard horror stories about clicking on such links. The link they sent appears to be from a bank, but clicking on the bank logo doesn't redirect to the bank's site, and none of the credit card options at the bottom are clickable. While the page might be legitimate, it certainly doesn't look trustworthy at first glance.
I've been asking questions about this link since yesterday morning, both via email and through the Booking.com app, but haven't received any satisfactory answers. I've simply asked if the link the hotel sent me is safe, but I still haven't gotten a response. It's now been two days.
We've bought our plane tickets, but we still can't complete our hotel reservation. Sending links via WhatsApp, non-clickable images in the link... It's been an incredibly frustrating experience. Plus, what's with this link payment nonsense? I made my reservation through Booking.com and want to make my payment through Booking.com as well. This is truly exasperating.
Two days ago, I booked a hotel and purchased plane tickets for the same night. Despite entering my credit card details, the hotel payment was not proc...
Hello, I attempted to make a hotel reservation through Booking.com. After entering and confirming my payment details, I received an error message stating, "Your reservation was not completed." When I checked my bank account, I noticed that the payment had been deducted, but I didn't receive a reserv...
I canceled a fully refundable hotel reservation on Booking.com, and even after several months, I still haven’t received my refund. When I first contacted customer service, they claimed the refund had already been processed and that the issue was with my bank. Naturally, I followed up with my bank, b...
Comments