I booked a premise in Cheltenham, and have had an awful experience. Had to leave the premises for health/safety reasons. I am trying all avenues to get a refund. Photo proof has been submitted but ignored. Bookings.com makes no effort to solve the matter.
I rented a house in Rome through Booking.com, but it was filthy and full of missing essentials. I had booked it for 7 days, but after just one night, I left and moved to another place. Despite contacting Booking.com multiple times, they have refused to issue a refund. I’m extremely disappointed and ...
I attempted to book a hotel through Booking, and the payment was successfully charged to my account. However, the system showed an error, and the reservation does not appear in my account. I tried reaching out to Booking, but they have no contact number, and my emails remain unanswered. Currently, ...
I reserved a room in Thessaloniki through Booking.com, completed the payment in advance, and expected a stay that matched the photos and description. But when I arrived, I was shocked. The room reeked of a terrible odor, and the door was so flimsy it could be pushed open with a shoulder—absolutely n...
I had confirmed booking with Booking.com. On the day of check-in, I did not receive any check-in details from property owner, and no response via Booking.com messaging system or on Whataspp. I finally called the property owner, and was informed my booking is not confirmed. With 2 children travelling...
I booked a hotel in London through Booking.com but canceled it within 10 minutes due to its poor location. I was informed that the refund would be processed within 5-15 business days. However, even after a month, I still have not received my refund. I contacted customer service, provided all the re...
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