I made a booking through Booking.com for a non-AC room at Durga Residency in Tirupati for one day, from 22 to 23 February, at a tariff of Rs. 850. The booking was made on 2 December 2025. The reservation was in my husband’s name, Arthanareeswaran, and we also had your confirmation email as proof of the reservation and amount. When we arrived at Durga Residency today, I showed a xerox copy of the Booking.com confirmation email to the hotel. However, the hotel asked me to pay the full room rent again, even though the confirmation clearly mentioned the room rate. I received no clear information or support from Booking.com at that moment, and I had no option but to pay the amount to the hotel in order to stay there. I kindly request that Booking.com refund the money I paid to Durga Residency for this booking, as I had already booked the room through your platform and followed all the instructions given in your confirmation email.
On June 8, 2025, I made a reservation through Booking.com (reservation number 6319033212) for a stay at Hotel Residence Spalena between July 29 and July 31, 2025. I paid $233.98 in advance with my credit card. However, the hotel later canceled my reservation, claiming that renovations would take pla...
I booked a 5-night stay (July 11–16) at Pickalbatros Jungle Aqua Hotel Hurghada through the Booking.com app. Confirmation No: 6661790995 PIN Code: 0939 On the third night of our stay, my husband became seriously ill after eating grilled chicken at the hotel restaurant. His condition was so bad the ...
On August 6, 2025, I booked a stay through Booking.com at Zel Home 7 Double Bed in Baku, Azerbaijan for September 11–14. The confirmed price was 8 EUR, and I immediately received my booking confirmation via both Booking.com and email (Confirmation No: 5663****98, PIN: 0975). However, on September 6...
During my stay between December 30 and January 4 at Base Pattaya in Pattaya, Thailand, which I booked through Booking.com, the same room was charged to my card three times within three-minute intervals. While the normal accommodation cost should have been approximately $828 USD, a total charge of ab...
I booked a non-refundable reservation at Astoria Boutique Suites in Budapest through Booking.com for August 15, 2025. After completing the booking, I received a confirmation message. However, only a few hours later, I was surprised to get another message stating that my reservation would be canceled...
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