Booking.com Customer Service Refused to Compensate Missed Flight

July 9, 2024 9:34 AM33

I am very dissatisfied with Booking.com. I missed my flight by just 45 minutes, and they didn't let me board or offer any assistance. I was also unhappy with their customer service. When I tried to discuss the issue, they brushed me off.

They ended the conversation with "Have a nice day!" and an exclamation mark, without providing a refund, not even a partial one. I couldn't cancel my flight on their website, as there was no cancellation option available. I can't understand how I encountered such a frustrating situation.

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