I am very dissatisfied with Booking.com. I missed my flight by just 45 minutes, and they didn't let me board or offer any assistance. I was also unhappy with their customer service. When I tried to discuss the issue, they brushed me off.
They ended the conversation with "Have a nice day!" and an exclamation mark, without providing a refund, not even a partial one. I couldn't cancel my flight on their website, as there was no cancellation option available. I can't understand how I encountered such a frustrating situation.
I recently had a bad experience with Booking.com while attempting to rent a car for a 6-day trip. I made all of the necessary arrangements and paid the full amount in advance through their platform, excited about my upcoming journey. I had no idea that this would be the start of a frustrating ordeal...
I booked a reservation through Booking.com trusting the platform due to its reputation. However, my reservation was canceled without my notice. This caused significant inconvenience, as I had planned my entire trip based on that booking. When I contacted customer service for assistance, I received n...
I booked a flight through Booking.com with the assurance that it would be refunded in full if I canceled. However, after canceling, I was shocked to see that 50% of the ticket price was deducted, and I only received the remaining balance. I’ve been in contact with customer service for over a month, ...
I booked a reservation through Booking.com, trusting the platform due to its reputation. However, my reservation was canceled by Booking.com without my knowledge or consent. To make matters worse, they have not refunded my payment. I have tried multiple times to reach out to their customer service,...
I booked a flight through Booking.com and have been trying to change my travel dates for over a month. I’ve repeatedly contacted live support and submitted multiple requests, but all I get is the same response: "You'll receive an update via email." Yet, no one ever follows up! This level of customer...
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