On February 24, 2025, I booked a three-night stay at Hilton Cologne through Booking.com for March 7-10 as a single guest in one room. However, when I checked my credit card statement, I saw that I was charged twice for the same reservation.
Booking.com somehow registered two separate bookings for one room, which I never made. When I contacted customer service, they simply told me, “You made two reservations”, which is absolutely not true. I never booked twice, yet I was charged twice.
I am demanding an immediate refund for the duplicate charge. Booking.com, fix this mistake and return my money now!
I rented a house through Booking.com and was charged twice for the same reservation. Despite creating multiple support tickets and explaining the situation in full detail — even providing visual proof — I have not received any response for over a month. This has caused both financial loss and serio...
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Hello, on April 9, 2025, I rented a car from Europcar in Geneva through Booking.com. Although I made only one reservation, I was charged twice. The se...
I recently booked a hotel in Bulgaria through Booking.com, but during the payment process, the system charged me twice. Instead of the correct €350, a total of €700 was withdrawn from my account. My stay has not even taken place yet, but I am already dealing with this serious billing issue. For the...
I am absolutely furious with Booking.com! On June 17, 2025, I attempted to book two separate double rooms at the Premier Classe Hotel Breda in Breda, Netherlands, through your app. The payment process froze and gave me an error, making me think it failed. So, I tried to rebook. I couldn't find room...
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