We booked a car through Booking.com, but unfortunately, our flight got canceled. Unfortunately, we arrived a day later and encountered the disappointment of being unable to pick up the car or receive a refund. We had a truly awful day at the airport, spending nearly the entire day there. It was unfortunate that the flight got canceled, resulting in the loss of a day upon our arrival. However, the circumstances were beyond our control.
I booked a 4-day rental car through Booking.com along with my international hotel reservation. Our flight landed around ...7 AM, and we were supposed to pick up the car at the airport. However, the rental company told us that the car wouldn’t be available before 11 AM. With two exhausted kids and hours
I rented a car through Booking.com to pick up at Germany’s Cologne/Bonn Airport, but upon arrival, I was unable to colle...ct the vehicle due to an issue at the rental location. This left me with no choice but to rent another car on the spot, resulting in an additional payment at the pickup location.
I rented a car via booking.com/cars. Even though I PAID THE FULL PRICE IN ADVANCE, when I arrived at the pick-up point a...t the airport they told me I was too late and my car was not available. According to them, I was supposed to pick up the car at 11:30, but my flight arrived in the evening and the
We made a hotel reservation on Booking.com with free cancellation. However, due to some reasons, our trip was canceled b...efore the deadline, and we proceeded with the reservation cancellation. Despite this, both the prepayment and the total accommodation fee were charged to us. We are now awaiting a
I had a car rental reservation through booking.com, but upon arrival at the airport to pick up the car, the company shoc...kingly refused to provide the car and canceled my booking. Desperate for a resolution, I reached out to booking.com but received no response. Their lack of customer support is madd
