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Booking.com Car Rental Refund Issue

Esra
Esra
Booking.com
July 8, 2024 8:56 PM12

We booked a car through Booking.com, but unfortunately, our flight got canceled. Unfortunately, we arrived a day later and encountered the disappointment of being unable to pick up the car or receive a refund. We had a truly awful day at the airport, spending nearly the entire day there. It was unfortunate that the flight got canceled, resulting in the loss of a day upon our arrival. However, the circumstances were beyond our control.

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Even though I had to cancel the trip, I still had to pay for a Booking.com vacation that I didn't take. How can I handle this mistake in the best way?

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