I booked a hotel in Spain through Booking.com and used my reservation to apply for a visa. However, while my visa application was still being processed, the hotel canceled my reservation without any explanation.
Instead of providing a valid reason or offering assistance, Booking.com simply sent an automated email stating that my reservation had been canceled. This isn’t the first time this has happened—I have faced similar cancellations multiple times before, and each time, Booking.com failed to provide any real support.
This lack of reliability makes Booking.com completely untrustworthy when it comes to securing reservations. Their customer service is nonexistent, and even the phone numbers listed are incorrect. How can a company fail to protect its users from such issues?
I demand an urgent resolution and expect Booking.com to ensure that reservations are honored. If they cannot guarantee reliability, they should at least provide real customer support instead of automated responses. Fix this now!
I booked a hotel in Spain through Booking.com for a stay from September 18-20, but the hotel unexpectedly canceled my reservation without any explanation. It’s been 1.5 months since the cancellation, yet I still haven’t received a refund from Booking.com. Despite making countless calls and spending ...
I made a hotel reservation through Booking.com, but the property later contacted me directly, stating there was an issue with the room and asked me to cancel the booking. After confirming this via WhatsApp, I canceled the reservation as requested. However, Booking.com has not issued my refund, and ...
I made two hotel reservations through Booking.com for my trip to Austria, and without my knowledge or consent, both reservations were canceled by Booking.com. I was never notified about these cancellations in advance. I had submitted these reservation confirmations as part of my Austrian national vi...
I booked a hotel on Booking.com for June 15–17, 2025 (Reservation No: 4459447821). Unfortunately, I couldn't travel because my visa application was still pending by the time of my trip, and as a result, I couldn’t stay at the property. Although I was outside the free cancellation period, I immediat...
I booked an international hotel stay through Booking.com, but several days have passed and the payment has still not been processed from my card. This delay leaves my reservation status uncertain, and I am concerned that my booking might not be guaranteed. I have tried multiple times to contact Book...
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