5
Yusuf is very satisfied with the result
Resolved

BMW F30 Door Handle Meltdown

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Yusuf
March 18, 2023 11:25 pm
14
Yusuf's Thank You Message
“Thank you to BMW and the service center for closely attending to the process and resolving the issue.”

For the past few days, I've been really frustrated with my BMW 2016 F30. It seems that the driver's door handle cover has somehow melted, leaving a distressing mess on the car door. This isn't something that I did - it's a flaw in the production of the vehicle itself and looking online, I'm far from being alone in this issue. I want to make it very clear that this is not acceptable. As such, I demand a free replacement for my door handle as soon as possible. This problem must be addressed by BMW to ensure that no more customers have to suffer through similar incidents - it'll affect their reputation if it continues any further!

March 19, 2023 10:04 am (10 hours after complaint)

Dear Customer, Your notification has been received by us, recorded, and shared with the relevant departments. Our Customer Relations Consultant will get back to you as soon as possible regarding the matter. Best regards, BMW Communication Center

Yusuf
Yusuf
March 21, 2023 12:05 am

I was called by BMW and was told that I would be contacted by the relevant department to resolve my issue, but no one called me afterwards.

Yusuf
Yusuf
March 24, 2023 5:52 pm

"Still no one is calling or asking, no solution."

Yusuf
Yusuf
April 29, 2023 9:40 pm

Thank you to BMW and the service center for closely attending to the process and resolving the issue.

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