5
Sedat is very satisfied with the result
Resolved

Interior Door Handle Coating Issue in My 2016 BMW 3.20i

profile
Sedat
October 08, 2023 10:13 pm
26
Sedat's Thank You Message
“Thank you to Denizli Özgür Oto BMW service for the solution they provided.”

The coating on the interior door handles of my 2016 model BMW 3.20i started melting, even though there was no impact or chemical intervention. To my dismay, I discovered on forums that this problem has become chronic in these models. With only 95,000 km on my vehicle, such poor material quality is completely unacceptable for the BMW brand. I'm left wondering why the brand hasn't issued a recall for this issue yet, as it doesn't align with BMW's reputation for quality. This experience has raised questions in my mind about the brand's commitment to excellence. I sincerely hope they provide a solution to rectify this situation soon.

October 08, 2023 11:22 pm (1 hour after complaint)

Dear Customer, Your notification has been received by us, recorded, and shared with the relevant departments. Our Customer Relations Consultant will get back to you as soon as possible regarding the matter. Best regards, BMW Communication Center

Sedat
Sedat
October 08, 2023 11:30 pm

At the same time, I don't understand why the side skirts of this vehicle, which has the original Harman Kardon amazing sound system as part of the 40th Anniversary package, vibrate so much when the sound is at around 70% due to the bass. The sound inside is incredible, but from the outside, it sounds like a very simple brand's aftermarket sound system, with the side skirts vibrating noisily. How can the insulation be this poor in a BMW vehicle?

Sedat
Sedat
October 13, 2023 10:11 am

They called for service and examined it, took photos of the faulty parts, and said that I would be contacted again regarding whether the door handles would be replaced based on the response from Borusan. I am waiting for their response.

Sedat
Sedat
November 03, 2023 6:09 pm

Thank you to Denizli Özgür Oto BMW service for the solution they provided.

profile-icon
To be able to comment, or .

Comments

Be the first to comment

Similar Complaints

1
Felemez is completely dissatisfied with the result

BMW 5.20i 2017 Door Handle Plastic Melted and Peeled Off Needs a Solution

profile
Felemez
November 11, 2024 10:11 pm
41
BMW 5.20i 2017 Door Handle Plastic Melted and Peeled Off Needs a Solution
5
Yusuf is very satisfied with the result
Resolved

BMW F30 Door Handle Meltdown

profile
Yusuf
March 18, 2023 11:25 pm
14
"I was called by BMW and was told that I would be contacted by the relevant department to resolve my issue, but no one called me afterwards."

BMW F30 3.20i Interior Door Handles Are Losing Shape, Getting Worn Out

profile
Onur
May 06, 2023 10:29 pm
21
1
Metin is completely dissatisfied with the result

BMW 3.20i Has Melting Door Handles and Peeling Steering Wheel Leather in 2 Years

profile
Metin
November 13, 2024 2:59 pm
32
BMW 3.20i Has Melting Door Handles and Peeling Steering Wheel Leather in 2 Years
BMW 3.20i Has Melting Door Handles and Peeling Steering Wheel Leather in 2 Years
BMW 3.20i Has Melting Door Handles and Peeling Steering Wheel Leather in 2 Years
BMW 3.20i Has Melting Door Handles and Peeling Steering Wheel Leather in 2 Years
+2
Report a Similar Issue