When I checked the oil level on my 2016 BMW 320i ed, which has been serviced exclusively at authorized centers, the oil dipstick broke and part of it fell into the oil pan. Concerned, I contacted BMW’s customer service at 444 22 99 to ask if it was safe to drive. They advised me to bring the vehicle to the service center, so I took it to Borusan Oto İstinye. After inspection, I was informed that they would need to remove the oil pan to retrieve the dipstick piece, and there would be a charge for this service. After some research, I discovered that this issue seems to be a recurring problem with this model. I am requesting BMW’s immediate attention to this defect, as it is a common issue and should be addressed without additional cost to the owner. Thank you for your assistance.
On May 2, 2024, we obtained an expert service at Borusan Avcılar BMW Authorized Service for the BMW 320i Sedan with license plate 34Z**448, which we were considering buying. Our expectation was to have any deficiencies in the car identified and communicated to us. Ultimately, they informed us that t...
I took my 2013 BMW 116d to Borusan Çayyolu Service on October 19, 2023, due to deformations and issues with the vehicle. After inspecting the car, they found that the front windshield seal had melted, the rear right LED taillights had significantly dimmed, and there were peeling issues with the gear...
Last week, I brought my 2017 BMW 3.18i (65,000 km) to an authorized service center for its regular maintenance, spark plug replacement, and battery change. I chose to go with the authorized service, even though it was more expensive (₺25,000 compared to ₺8,000 elsewhere). This way, I can be confiden...
I own a 2013 BMW F30 320d, which has been maintained solely by Borusan and has never been serviced outside of an authorized center. Recently, the horn stopped working, and when I consulted a service advisor, they diagnosed it as a “z spiral” issue—a known problem in many F30 models that requires rep...
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