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My 2014 BMW F20's radio buttons have started to crack. It's disappointing that a high-end brand like BMW would have such button quality problems. I don't think this is because of heavy use because I've seen a lot of other people with the same problem on boards, which makes me think it might be a long-term problem. If a brand is known for having high standards, and then falls short on something as easy but important as button quality, that's disappointing. As part of their goodwill policy, I think BMW should address this issue, especially since it seems to be a regular one. For a company that values quality, it would be nice to see some responsibility and a fair way to handle this problem.
