1
İdil is completely dissatisfied with the result

No Accountability in Blabla Car App, Leaving Passengers Stranded

No Accountability in Blabla Car App, Leaving Passengers Stranded
No Accountability in Blabla Car App, Leaving Passengers Stranded
No Accountability in Blabla Car App, Leaving Passengers Stranded
September 02, 2023 7:46 pm
81

On September 3, 2023, I had a conversation with a driver named F**** for a trip from Edirne to Kadıköy using the Blabla Car app. I initiated the reservation, and she confirmed that I was the first to book. However, just one day before the journey, she canceled the reservation. I hadn't purchased bus tickets or made other arrangements, and I was left stranded. What's concerning is the lack of any monitoring mechanism within the Blabla Car app. Who will address my inconvenience? There's absolutely zero accountability. I won't ever use this app again. It's clear that Blabla Car needs to improve its oversight and customer service to prevent such distressing experiences for passengers in the future.

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