Is Bitexen reliable for crypto trading, investment safety, and fast withdrawals?

After changing my phone number on the Bitexen mobile application, I have not been able to access my account. I have been experiencing this problem for about 3–4 hours, and despite contacting the technical support team, I have not received adequate assistance. I also reached out via email, but the re...

I’m writing this complaint due to a serious issue I encountered on the Bitexen Global platform. Without any prior notification or my consent, my crypto assets were automatically migrated from Bitexen to Bitexen Global. This forced migration raised immediate concerns about the safety of my assets. Wh...

I deposited ₺45,000 into my Bitexen account specifically to purchase Pi Coin. However, Bitexen has now suspended its agreement for Pi Coin trading, leaving me unable to withdraw my funds or access my investment. They claim that an announcement about this change was posted, but regardless of that, th...

I have been saving various tokens and cryptocurrencies in my Bitexen account for years, checking my balance every three to four months. Today, when I logged in, I was shocked to see that my entire account had been reset and all of my funds had been withdrawn without my permission. This was not the r...

I recently submitted a withdrawal request on Bitexen, only to be told that I must wait approximately 45 hours for the transaction to be processed. I find this completely unacceptable—when I request my funds, I expect to be able to access them immediately, not after nearly two full days. This is the ...

I recently initiated an XRP withdrawal on Bitexen and was informed that the process would take approximately 48 hours to complete. This is unacceptable in the highly volatile cryptocurrency market, where prices can shift drastically within minutes, let alone two full days. In the past, my withdrawal...

My Bitexen Global account has been completely blocked, and I am unable to log in under any circumstances. Because of this, I cannot perform any trading or transactions. I have reached out multiple times via email, but I have not received a single response from Bitexen’s support team. This kind of si...

On July 7, 2025, at 02:09, I submitted a USDT withdrawal request from my account on the MEXC cryptocurrency exchange. It has now been over 8 hours, and my transaction is still stuck in the “processing” status without being completed. This is the first time I have encountered such an issue on any cry...

Bitexen is currently holding 200 USDT in an account with absolutely no explanation and no response. While they have failed to respond, they also suspended access to the account with no explanation. This is a selective misleading, and most likely, the exchange is insolvent. Even a cursory research wi...

It’s been over 50 days, and I’m still waiting for Bitexen to refund my 889 Solana. Every time I contact support, they just say “the case is under review,” but nothing ever happens. I’ve entered the second month of this ordeal, and my money is still missing. This platform is driving me crazy. I’ve e...

I discovered that on 01.01.2025, a withdrawal was made from my Bitexen account under the name of “operation processing” without my consent. I never authorized or initiated this transaction. Why is Bitexen taking funds from users without notice or justification? Where does the company derive the righ...

I've been attempting to get my money back from Bitexen, but after countless calls and messages, I still haven't heard anything or found a solution. Whenever I reach out, I'm informed that my concern has been passed on to the appropriate team and that they will take care of it. It has now been three ...

I recently attempted to withdraw funds from my Bitexen account, only to receive a "failed transaction" error, and my money has not been refunded. All necessary verifications were completed and confirmed, and I tried to transfer the funds to my own bank account. Despite following the correct steps, t...

I could write a whole book about my frustrations with Bitexen. I’ve been trading with this platform for nearly 4-5 years now, despite the many other options available. Unfortunately, my experience with Bitexen has been nothing but aggravating and financially draining. It seems that Bitexen’s only “s...

I am very dissatisfied with the Bitexen platform. Whenever I try to sell during losses, the platform encounters errors that prevent me from completing trades. This has repeatedly caused significant financial losses. I’ve contacted Bitexen support via email and phone, but their responses are vague, ...

I regret trusting Bitexen as our local cryptocurrency exchange, thinking it represented our community. Unfortunately, my confidence was completely misplaced. They’ve destroyed everyone’s investments. The official reasons they provide—market conditions and trading activity—feel like mere formalities,...

I’ve been a Bitexen user for about 4-5 years, but my experience has been nothing short of frustrating. While many other platforms exist, my dealings with Bitexen have consistently caused annoyance and financial disappointment. The various tokens launched by Bitexen have failed to perform, with none ...

I invested in Kaffe Token, but its value plummeted from ₺50 to ₺3, completely independent of market trends. This has made my entire investment worthless. Bitexen provides no explanation or accountability for this drastic drop. Their platform has no statements addressing the issue, and when I try to ...

My Win withdrawal on Bitexen has been pending for approximately 20 hours and still hasn’t gone through. Despite assurances from the support team that they would conduct the necessary investigation and provide a prompt response, the situation remains unresolved. Does it really take this long to perf...

I initiated an XRP withdrawal request on Bitexen a day ago, and it still hasn’t been processed. I’ve never experienced this kind of delay with other platforms. Bitexen has been a regretful choice for me. Not only am I losing valuable time, but I’m also facing losses due to the fluctuating value of X...