Bitesy Language Charged Me $15.99 but Asked for Payment Again
I purchased a one‑month basic subscription from Bitesy Language for 15.99, and the amount was debited from my bank account. After the payment, I received an email asking me to verify my email address and requesting payment again, which caused confusion and concern that I might be charged twice for the same subscription. Although my access to the product has now been provided and everything appears to be working, I still found this process unclear and worrying at the time. I kindly request that you check my account and payment history to confirm that I have only been charged once for this one‑month basic subscription and to correct any possible error. I would also appreciate clarification on why I received a second payment request after the initial successful charge.
