Educly Charged Me for an Unexpected Subscription Renewal

I have a problem with my Educly monthly subscription and an unexpected charge. I thought I was making a one‑time payment, not a recurring monthly subscription, and I am not using the service anymore because of my other work commitments. Despite this, on 7 October 2026 an amount of 29.90 was charged to my account for another month. I did not expect or approve this renewal, and I only noticed it afterwards on my statement. I kindly request that my Educly subscription be cancelled immediately so that I will not be charged again in the future, and that the 29.90 charged on 7 October 2026 be refunded to me, as I am not using the service and believed it was a one‑time payment.