I was engaged in a short trade using Paxg coin on Binance. However, due to an error in the execution of the trade, my entire balance was wiped out. According to the liquidation settings, my position should have been liquidated at the 2540 level. However, liquidation failed to occur, and the entire trade was reset to zero. The trade ended up settling in the 3000s range.
I contacted Binance customer support for assistance, but they were unable to provide a satisfactory explanation for what transpired. They acknowledged the issue but offered no solution or compensation.
I am deeply disappointed with this experience, especially considering the years I have been using Binance.
I demand a thorough investigation into this matter and a full restoration of my lost funds.
I opened a short position on Binance Futures with 20x leverage, calculating that I would only be liquidated if the price increased by 5%. However, I was liquidated when the price rose just 3.5%. This doesn’t match the risk parameters I set, and it clearly points to a serious error in Binance’s liqui...
I opened a 10x isolated position with $100 on Binance Futures, totaling $1000. I was actively monitoring the trade and had only about $30–$40 in unrealized loss when, out of nowhere, my position was liquidated and ₺304.27 was taken from my balance. What’s worse is that the price hadn't even touched ...
On October 17, 2025, at around 1:00 a.m., I experienced an abnormal market movement in my PAXG (Pax Gold) transactions on my Binance account. This unexpected price fluctuation resulted in a ₺600,000 loss. My account number is 55523* and my username is 7*3. I request that Binance investigate this in...
I lost my money in Binance Global futures trading due to an unfair liquidation. My liquidation price was set at 0.3154, but my funds were liquidated when the price was 31—a massive discrepancy that should never have happened. Not only was my money taken unfairly, but Binance support refuses to help...
I recently opened a Cross Margin trade on Binance with 20X leverage, and despite the fact that my position never reached the liquidation price, my trade was forcefully liquidated. To make matters worse, I had set a stop-loss above my entry price, yet the system never executed it. Instead of closing ...
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