Delayed Refund from Beymen
I recently bought something at the Beymen store that was meant to be a gift for my father. I took the item back to the store on June 24, 2023, because it was broken in some way. I went through with the purchase, made sure it was the right one, and paid the full price for it. Even though they said the refund would be processed within five business days of receiving the broken product back, the refund was not given. When I called them on July 10, 2023, they told me that they had received the item but that the refund hadn't been done yet. We were surprised to find ourselves in this situation because of the store. Could you start the process of giving me my money back right away? Return Code: B34457751368
Progress
My daughter bought a gift for her father for Father's Day from the Beymen store. Due to it being defective, I returned the product to the store on 24.06.2023. I purchased the correct product by paying for it. Despite being told that the refund for the defective product would be processed within 5 business days, the refund has not been made.
When I called on 15.07.2023, they informed me that the product had arrived, but my refund has still not been processed. This is an unexpected situation from this store; could you please process my refund now?
Return code: B34457751368
Here is the translated text from Turkish to English: "I delivered the product to your Zorlu branch, and they opened the package themselves and sent it to you for return. Today, you called me and said the product was used. If the product had been used, your store wouldn't have accepted it. I returned it because I bought the wrong product. It has been 12 days, and are you going to make me wait another 12 days like this? Do you call customers without checking the returned products? What kind of working system do you have? I never expected this from you; I will not recommend you to my acquaintances. Your approach is very bad."
