Unauthorized Renewal Charge by BetterMe App—Requesting Immediate Refund

Öykü
August 19, 2024 3:21 pm
213

I signed up for a trial version of the BetterMe app but didn’t even have the chance to use it. Today, without any notification, ₺350 was withdrawn from my account, and my subscription was renewed. There is no contact number or customer service available to reach out to.

My money was taken without my permission or approval, and I’m unable to cancel the subscription. I refuse to pay for an app I haven’t used. I am requesting an immediate refund of the charged amount. If this issue is not resolved, I will file a formal complaint.

September 11, 2024 10:56 pm (23 days after complaint)
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