I subscribed to the BetterMe app for a 7-day free trial, but once the trial ended, they charged ₺350 to my card without my consent. I immediately canceled the subscription, but when I tried to request a refund through Apple’s support page, the BetterMe subscription doesn’t even show up in my account. Since it’s not listed, I can’t request a refund through Apple either. This is extremely frustrating, and I demand that my ₺350 be refunded right away. I shouldn’t be charged for something I didn’t approve. BetterMe, please resolve this issue and refund my money as soon as possible!
I downloaded the BetterMe app and started a free trial. Before the trial period ended, I canceled my subscription and never used the app again. However, when I checked my credit card statement, I noticed that since September, I have been charged 350₺ per month without my consent. I tried to find a ...
On July 10, 2025, I purchased a three-month subscription to the BetterMe app on my iPhone for ₺350. I voluntarily started this subscription and only intended to pay for the three-month period. However, without any prior notice or warning, I noticed a ₺700 automatic renewal charge on October 2, 2025,...
I signed up for a trial version of the BetterMe app but didn’t even have the chance to use it. Today, without any notification, ₺350 was withdrawn from my account, and my subscription was renewed. There is no contact number or customer service available to reach out to. My money was taken without m...
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