I recently signed up for the one-week plan from Better Me app, with no intent of renewing afterwards. But to my surprise, a month later I saw that they had taken a monthly subscription fee from my card without me even requesting it! I've also been unable to access the app ever since then, so I can't cancel my subscription either. This is extremely frustrating and disappointing because I never would have expected this kind of behavior from such an established brand like Better Me. Not only did they take money out of my account without any prior notice or request - but now I'm stuck in a situation where I can't even cancel what I don't want! All I want is for them to cancel my subscription and refund me the money they took from me; hopefully, someone can help me with this annoying problem soon.
I’m very frustrated with the BetterMe app. I originally downloaded it just to try a one-month exercise program and paid for that single month. I didn’t use the program after that, and I definitely didn’t authorize any ongoing subscription. But I recently discovered that BetterMe has been continuousl...
I last used the BetterMe app about two months ago. At that time, I had signed up for only a 1-week subscription, which I canceled properly before it could renew. Despite having no active membership, I was shocked to see that they’ve charged my card again. I haven’t used the app since and I’m not sa...
I saw that BetterMe debited money from my card without my consent, despite the fact that I just bought a one-month plan. I did not sign up for any membership. Later, due to a lack of time, I was unable to utilize the app at all, including the one-month subscription I paid. There is no phone number t...
In April, I signed up for a 1-month subscription on the BetterMe app to try it out. I didn’t like the app at all, so I deleted it immediately after the first month—assuming the subscription would end. I never approved any recurring payments. However, I just realized that BetterMe has been charging ...
I signed up for a one-month subscription with BetterMe, thinking it would end automatically once the month was over. To my surprise, I recently discovered that they’ve been charging me every month without my knowledge—for a subscription I never authorized to continue. I tried to cancel it through th...
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