Neziha is very satisfied with the result
Resolved
BetterMe Charged Me Monthly Without Consent After One-Week Plan
Neziha
January 10, 2:01 pm
159"Thank you very much for your interest and attention."
I Face Unauthorized Double Charge from BetterMe After Subscription Ended
Sevcan
August 11, 4:43 pm
64
I purchased a 12-week subscription from BetterMe several months ago. Once that subscription period ended, I expected no further charges. However, I recently discovered that BetterMe charged my account twice at the new pricing rate, totaling approximately ₺700. I only noticed these charges a few days ago.
I had already canceled my subscription and did not use the app at all this month. In fact, I canceled the plan on the same day the charges were made. Despite this, the payments were still processed without my consent.
I am requesting an immediate refund of the unauthorized charges and confirmation that my account will not be billed again. This needs to be addressed promptly to avoid further disputes.
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