During a transaction on eDreams, I was enrolled in a Prime membership without my knowledge or consent. I noticed this membership last month, and I can clearly state that I never selected or approved it.
As a result, a total of $33 has been charged to my card for this Prime membership. As soon as I realized the situation, I contacted eDreams customer service. However, when I requested cancellation, I was told that I had a €70 discount benefit and that I would lose this benefit if I canceled the membership. Because of this, my cancellation request was not processed. In other words, they clearly avoided canceling the membership and left me in a difficult situation.
I demand that this Prime membership, which was started without my consent, be canceled immediately. I also request a full refund of all charges made to my card under this membership. I want this unauthorized subscription to be terminated and my issue to be resolved without delay.
eDreams charged me €89 for Prime Membership without my consent. Without my knowledge or agreement, eDreams charged me €89 for a Prime membership that I never subscribed to. I am now unable to reach their customer service to address this issue. I did not authorize this charge, and I am demanding a fu...
I purchased a single flight ticket through eDreams and was automatically enrolled in their Prime membership without my knowledge or consent. At first, they withdrew a small amount—around €5—from my account. I noticed it and immediately canceled the so-called membership. Despite canceling, on April 1...
I am writing to report that I have been charged for an eDreams Prime subscription without my clear consent and to request that this situation be resolved. I first noticed a Prime subscription charge in February 2023, after making a booking through the eDreams mobile app while I was in Italy. I did n...
I am writing to inform you that I have been charged by eDreams today for a Prime membership that I have never subscribed to or confirmed. I did not receive any prior notification, confirmation email, or request for consent regarding this subscription. This charge was made without my knowledge or app...
Comments