On March 18, 2023, I purchased a one-month subscription to the BetterMe app. However, I was dissatisfied with the service and promptly canceled my subscription. Despite the cancellation, I discovered today that ₺234.82 was charged to my credit card at 01:07, and this has been happening monthly.
This unauthorized charge is infuriating, especially since my subscription does not appear under the "Active Subscriptions" section. I reached out to Apple, but my issue remains unresolved. How can you justify taking monthly payments for a canceled subscription that I haven’t used?
I demand BetterMe refund the total amount of these unjust charges immediately and stop taking payments from my card without my consent. This is unacceptable.
I downloaded the BetterMe app and subscribed for only one month. However, after my one-month subscription ended, the app started charging ₺234 from my card every month without my authorization. I have tried to find a contact number to request a refund and cancel the subscription, but I could not lo...
I subscribed to the BetterMe app for a one-month plan, but I recently discovered that ₺235 has been charged to my credit card every month for over a year. I received no notification or warning that the subscription would automatically renew if not canceled. Worse, I cannot find any contact number t...
I discovered that BetterMe has been charging my credit card every month without my consent. I only purchased a one-month package and never activated or agreed to any recurring subscription. I installed the app on my Android phone but never actively used it — not even the single month I initially pai...
In October 2024, I started a BetterMe subscription but decided to cancel as I no longer wanted to continue. I followed the cancellation instructions in the app and believed the process was completed. However, I recently discovered that for the past three months, ₺350 has been deducted from my card e...
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