I signed up for a 1-month subscription to BetterMe, but they have been charging my card every month without my consent since April 2024. Despite multiple emails to resolve the issue, I have received no response or solution.
Every month, 98₺ is withdrawn from my account, and I have no way to cancel or contact the company directly. This is incredibly frustrating, and I feel misled by their service. I demand an immediate refund for all unauthorized charges and the cancellation of any recurring payments on my account. BetterMe needs to take responsibility for this issue and provide better customer support for their users.
I discovered that BetterMe has been charging my credit card every month without my consent. I only purchased a one-month package and never activated or agreed to any recurring subscription. I installed the app on my Android phone but never actively used it — not even the single month I initially pai...
I recently discovered that BetterMe has been charging my card ₺98 monthly since 2023—without my knowledge or active use of their services. I never rec...
BetterMe has been charging my card 98₺ every month, even though I never subscribed to their service. I demand a full refund for all unauthorized charg...
I signed up for a one-month subscription with BetterMe, thinking it would end automatically once the month was over. To my surprise, I recently discovered that they’ve been charging me ₺98 every month without my knowledge—for a subscription I never authorized to continue. I tried to cancel it throug...
Despite canceling my BetterMe subscription, the company continues to charge my card. I had previously accepted charges, assuming the issue would be resolved with the subscription cancellation I initiated. However, on November 12, 2024, an unauthorized charge of ₺115.64 was taken from my account. I ...
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