I recently discovered that BetterMe has been withdrawing money from my card without my permission. I initially purchased a one-month package, not a subscription, and due to lack of time, I wasn’t even able to use the app, including the one-month package I paid for.
Despite not subscribing, I have been charged multiple times over the past two months—₺262 once and ₺250 another time. I have not been able to find any contact number to address this issue. I demand the immediate cancellation of my subscription and a full refund of these unauthorized charges.
If I do not receive a prompt response and resolution, I will escalate this matter to the Consumer Arbitration Committee. I expect this issue to be resolved quickly, with my money refunded and my membership canceled immediately. Otherwise, I am prepared to take legal action to recover the money taken from my account without my consent.
I discovered unauthorized charges on my card by BetterMe, even though I only purchased a one-month subscription. I never signed up for a recurring subscription and didn’t even use the one-month plan I initially paid for due to lack of time. I had already uninstalled the app from my phone, yet my car...
I subscribed to the BetterMe app for a one-month plan, but I recently discovered that ₺235 has been charged to my credit card every month for over a year. I received no notification or warning that the subscription would automatically renew if not canceled. Worse, I cannot find any contact number t...
About a year ago, I downloaded the BetterMe app and subscribed to a one-time exercise program for ₺25. I never used the app again, never accessed any services afterward, and didn’t communicate with any coach or support team. Despite this, BetterMe has been charging my card every month, mostly for ₺4...
I discovered that BetterMe has been charging my credit card every month without my consent. I only purchased a one-month package and never activated or agreed to any recurring subscription. I installed the app on my Android phone but never actively used it — not even the single month I initially pai...
I purchased a single trial package from BetterMe for what was supposed to be ₺169.90, but I was immediately charged ₺179, which was already suspicious. Even more shocking, I later discovered that BetterMe continued to charge my credit card every month without my permission—₺350 in April, ₺420 in May...
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