Two Months of BetterMe App Unauthorized Charges and Failed Cancellations


The customer support provided by BetterMe-US is abysmal. I have reached out multiple times with questions and concerns, only to receive automated responses that do not address my issues. It is incredibly frustrating to feel like my concerns are being ignored by a company that claims to prioritize customer satisfaction.


I signed up for the BetterMe 4-week intro membership at a discounted rate. After using the app, I realized it wasn’t suitable for me, so I decided to cancel. But every time I tried to do so, I was met with automated replies from a robot support system—never a real person. They sent me a cancellatio...

I’ve repeatedly tried to cancel my BetterMe subscription, but they continue to charge my account. This has become incredibly frustrating, and I can no longer deal with it. I’m struggling financially, and this situation is making things worse. Despite canceling multiple times and reporting the issue,...

I downloaded the BetterMe app with the intention of bettering my life, but it fell far short of my expectations. Even though I've already thrown away the equivalent of three months' worth of payments, the membership keeps renewing itself without my permission. I can't get out of this subscription bi...

I purchased a plan from BetterMe, but I have yet to receive the promised list. Despite repeated attempts, I cannot contact their support team, and my emails remain unanswered. Worse, I discovered that I am obligated to cancel before the next billing cycle, but the process to cancel is unclear and in...
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