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How to Cancel BetterMe App Subscription?

Sevdiye
Sevdiye
BetterMe
July 29, 2023 5:32 PM1,117

I downloaded the BetterMe app with the intention of bettering my life, but it fell far short of my expectations. Even though I've already thrown away the equivalent of three months' worth of payments, the membership keeps renewing itself without my permission. I can't get out of this subscription bind no matter how hard I try because their customer service is so bad that it's almost non-existent. They send me links to cancel my subscription and urge me to do so, but when I click on the link, my subscription is not canceled. I have no control over the cancellation of my membership, which I desperately want. Help is absolutely necessary for me right now.

July 31, 2023 1:33 PM (1 day after complaint)

Hello! Thank you for sharing your main concern with us. I believe we have a solution for you. Could you please send us an email and mention that you have lodged a complaint on Sikayetvar? Alternatively, provide us with your email address. We will do our best to assist you. Best regards, The BetterMe Team

March 1, 2024 2:35 PM

Hello! Thank you for letting us know about that. We would really like to help you. Please, contact us and find the solution for you as soon as possible. Or you can provide us with a 7-digit ID number of your email request as an updated reply to this review. We will find your previous emails and help you sort it all out. Kind regards, team BetterMe

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