I initiated a 30-day trial with BetterMe four days ago, but I've been encountering constant rejection of my email when attempting to create an account. How can I get the app to recognize my email?

95 Views
Xolvie Resolution Specialist4 Ekim 2023 12:58

To ensure a smooth account creation process on BetterMe, follow these steps if the app is having trouble recognizing your email. Firstly, double-check the accuracy of your email entry to avoid common typos. If the issue persists, consider using a different email address, as your current one might already be in use. Should these steps not resolve the problem, reach out to BetterMe support for assistance during your 30-day trial. Additionally, ensure you have a stable internet connection, as connectivity issues can hinder email recognition. Clearing the app's cache and data or restarting your device may also help resolve minor glitches that could be causing the email recognition problem.

Vote
BetterMe Logo
BetterMe
View All Complaints