I initiated a 30-day trial with BetterMe four days ago, but I've been encountering constant rejection of my email when attempting to create an account. How can I get the app to recognize my email?

Despite canceling my BetterMe subscription, ₺350 was withdrawn from my account today—completely without my permission. I tried logging into the app to check the subscription status, but I can’t even access my account. It won’t let me log in, and when I request a password reset email, nothing arrives...

I purchased a one-week program from BetterMe, but I never received it in my email. At first, I didn’t worry too much, but now I keep getting charged on my card, even though I never received the program in the first place. I suspect that BetterMe has the wrong email address on file, as I have not re...

I accidentally entered the wrong email address while creating my BetterMe account, and the system didn’t prompt me for verification. When I contacted live support to update my email, they claimed, "You’ll receive a response via email"—which is completely absurd since I cannot access the incorrect em...

I subscribed to the BetterMe app months ago, but today I noticed that I’ve been logged out of my account automatically. I can’t remember which email I used to subscribe, and now I’m unable to log back in. If this issue isn’t resolved, I’ll have no choice but to cancel my subscription. It makes no se...

I have a yearly subscription to the BetterMe app, but I'm having trouble accessing my account. I have attempted to utilize the "Forgot Password" feature and other relevant support resources, but unfortunately, I have not received any email notifications to initiate the password reset process. I need...

I registered for Betterme and the payment was successfully processed on my card, but I'm unable to access the app. Whenever I give it a shot, I always end up encountering an error with my email and password. After spotting their ads all over the place, especially on Instagram, I thought I'd give it ...

Hello! I use an iphone and every time I try to change my password it gives me an error. Until now I have used a Samsung phone and I don't want to lose more days on my daily plan. I need to be motivated in order to find courage to work out. BetterMe has helped me with my diabetes and I can't afford l...

Hello BetterMe!! I have a little problem with the app I can't find this app in my phone's Play Store but I can find it on the other phone. Is this type incompatible with my phone or what problem is happening?? What other way I can download this app ???

Hello, I installed the BetterMe app, but unfortunately, I'm encountering consistent errors or the app crashes repeatedly. Upon opening, it either displays a white screen and becomes unresponsive or abruptly closes altogether. While the app appears promising if it were functional, I am unable to asse...

Hello, I installed the BetterMe app, but all I get is errors or the app crashes. It opens, then goes to a white screen and does nothing, or closes completely. If the app actually worked, it looks like it would be interesting, but I'm unable to even say. I would not recommend downloading it; nothing ...

The customer support provided by BetterMe-US is abysmal. I have reached out multiple times with questions and concerns, only to receive automated responses that do not address my issues. It is incredibly frustrating to feel like my concerns are being ignored by a company that claims to prioritize cu...

I'm having a real hassle with my Better Me account. I signed up around two months ago but completely spaced on creating my password. Now, when I tried logging in today, it hit me like a ton of bricks - I can't remember it! They claimed they sent me an email to reset it, but it seems to have vanished...

I expected a one-time trial membership, but I'm now being charged monthly without my knowledge or consent. Customer service has been very unhelpful. I hope my complaint leads to improvements in your service.

I availed a one-time trial service named "Try" from BetterMe, but without my subscription confirmation, they have been deducting money from my card. I have not been able to find a contact number for requesting a refund and canceling my subscription. Despite sending emails since the day I noticed the...

Betterme Yoga regularly withdraws money from my card in a way I don't understand. It started in May. I noticed in July and wanted to cancel. I wanted to download the application (I tried the website) and enter my account (if it really exists), but I got the warning that I don't have an account in th...