BetterMe Unauthorized Charges Drained My Account

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Vediha
May 07, 2024 6:12 pm
553

I have a concern regarding the BetterMe app, which I have never used and only explored out of curiosity. On two occasions, funds have been taken from my account without my awareness. If they don't refund the payment, I'll have no choice but to pursue legal action. They never bother to provide any advance warning. I signed up for an app where they make decisions without any clear reasoning, simply stating "this is the payment." I will submit a formal complaint, and if they fail to cancel and refund my payment, I will have no choice but to pursue legal measures.

May 08, 2024 1:13 pm (19 hours after complaint)
May 10, 2024 12:18 pm
Vediha
Vediha
May 11, 2024 5:03 pm

Don't you have customer service? A payment has been taken from my account in 2 months even though I haven't used it. I kindly request that you address this issue. I am unable to deposit money into my account, which is very frustrating. Please take the necessary action, or I will proceed with legal action. This is my final warning, it's really shameful.

June 12, 2024 11:47 am
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