I purchased the BetterMe app in September but canceled my subscription and deleted the app shortly after. I even double-checked that the subscription was successfully canceled under my account. Despite this, BetterMe continues to automatically withdraw money from my card without my consent.
This ongoing issue is both frustrating and unacceptable. I demand an immediate refund for the unauthorized charges and expect this matter to be resolved promptly. If no action is taken, I will escalate this issue to the Consumer Court. It’s disappointing that I need to take such steps to stop unauthorized transactions. I expect a prompt resolution and my refund without further delay.
I purchased the BetterMe app but canceled my subscription around the end of July beginning of August and deleted the app shortly after. I even double-checked that the subscription was successfully canceled under my account. Despite this, BetterMe continues to automatically withdraw money from my car...
I canceled my BetterMe subscription, yet the app continues to charge my card every month. This issue has persisted, and once again, I was charged this month. Due to these unauthorized charges, I had to cancel my card, which is incredibly frustrating and inconvenient. I demand a full refund for all ...
In April, I signed up for a 1-month subscription on the BetterMe app to try it out. I didn’t like the app at all, so I deleted it immediately after the first month—assuming the subscription would end. I never approved any recurring payments. However, I just realized that BetterMe has been charging ...
I used the BetterMe app for a few weeks but wasn’t actively using it, so I removed it and canceled my subscription. However, I recently discovered that the app saved my payment information without my consent and has been charging my card for months for a service I no longer use. I am shocked and ups...
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