ID:31929367
5
Vildan is very satisfied with the result
Resolved

BetterMe Charged My Card Unexpectedly

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Vildan
BetterMe
March 17, 10:00 pm
110

What BetterMe has done is completely unacceptable. I purchased a one-time package, used the app for only 5-6 days, and then stopped using it. Despite this, my card has been charged multiple times without my knowledge or permission.

I never received any notification, email, or warning about these charges. I wasn’t even using the app, yet they continued deducting money from my account without informing me. This is unauthorized billing, and I demand a full refund immediately.

If my money is not returned, I will file a formal complaint with Consumer Protection authorities and take legal action. BetterMe, refund my money now and stop unauthorized charges!

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BetterMe
March 19, 2:08 pm (1 day after complaint)
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