Two months ago, I joined Betterme because I was interested in learning more about the app. After that, I stopped using the app, but a month later, they charged my credit card 98 Turkish Liras without my permission. So I went ahead and tried to log in and cancel my membership. To cancel, I did what was required. Logged back into the program after being emailed a link. Using this method, I canceled three or four times. I even wrote an extra letter just to make sure I was canceling for the right reasons. However, I heard nothing back. After a month, my credit card company sent me the same 98 Turkish Liras. A subscription will not be terminated by using the app. The same issue has been raised by numerous users. I need this issue to be resolved as soon as possible. Please cancel my membership and issue a refund.
I downloaded the BetterMe app and signed up for a trial subscription just to test it out. I canceled the trial within the allowed period and never used the app again. Despite this, I recently noticed that BetterMe has been charging me ₺98 every month without my permission. I’m shocked that a compan...
I signed up for a one-month subscription with BetterMe, thinking it would end automatically once the month was over. To my surprise, I recently discovered that they’ve been charging me ₺98 every month without my knowledge—for a subscription I never authorized to continue. I tried to cancel it throug...
I purchased a one-month plan from the BetterMe app, but for the past 5 months, ₺98 has been automatically charged to my card each month without my consent. I only realized this recently, and when I contacted customer support via email, they told me that they cannot issue a refund. However, at the ti...
I purchased a single trial package from BetterMe for what was supposed to be ₺169.90, but I was immediately charged ₺179, which was already suspicious. Even more shocking, I later discovered that BetterMe continued to charge my credit card every month without my permission—₺350 in April, ₺420 in May...
Comments