I signed up for BetterMe’s trial period 2-3 months ago for ₺179, but I canceled it after realizing the program wasn’t suitable for me. Despite this, the app continues to charge my card monthly.
This is unacceptable, and I demand an immediate refund for all unauthorized charges. If BetterMe fails to resolve this issue promptly, I will escalate my complaint to the appropriate authorities.
Customers should not have to deal with recurring charges after canceling their subscriptions. BetterMe must ensure a transparent and reliable cancellation process. Please address this issue and refund my money without further delay.
I purchased a single trial package from BetterMe for what was supposed to be ₺169.90, but I was immediately charged ₺179, which was already suspicious. Even more shocking, I later discovered that BetterMe continued to charge my credit card every month without my permission—₺350 in April, ₺420 in May...
I downloaded the BetterMe app and started a free trial. Before the trial period ended, I canceled my subscription and never used the app again. However, when I checked my credit card statement, I noticed that since September, I have been charged 350₺ per month without my consent. I tried to find a ...
I downloaded the BetterMe app and subscribed for only one month. However, after my one-month subscription ended, the app started charging ₺234 from my card every month without my authorization. I have tried to find a contact number to request a refund and cancel the subscription, but I could not lo...
I made a one-time payment of ₺179 for the BetterMe app—clearly marked as a one-time purchase, not a subscription. I always ensure to avoid automatic subscriptions on such platforms. However, the app has been charging ₺350 from my card every month without my knowledge or consent. I never received an...
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