I unknowingly subscribed to BetterMe's trial version for ₺179, and today I realized I’ve been charged an additional ₺700 over the past two months despite canceling my subscription.
I’ve already contacted their support via email and hope to receive a prompt response. However, if this issue isn’t resolved soon, I will escalate the matter to the Consumer Arbitration Committee and, if necessary, take legal action.
It’s unacceptable for a company to continue charging customers after a cancellation. I demand an immediate refund for the unauthorized charges and expect BetterMe to review and address their subscription practices to prevent such issues from happening to others.
I recently checked my credit card statement and found an unauthorized charge of ₺770 from BetterMe at 2:30 AM. This charge happened without my consent or knowledge, and I didn’t even have an active membership. Previously, I was also charged over ₺700 without clear reason right after signing up, but ...
I purchased a single trial package from BetterMe for what was supposed to be ₺169.90, but I was immediately charged ₺179, which was already suspicious. Even more shocking, I later discovered that BetterMe continued to charge my credit card every month without my permission—₺350 in April, ₺420 in May...
I discovered unauthorized charges on my card by BetterMe, even though I only purchased a one-month subscription. I never signed up for a recurring subscription and didn’t even use the one-month plan I initially paid for due to lack of time. I had already uninstalled the app from my phone, yet my car...
I signed up for BetterMe’s trial period 2-3 months ago for ₺179, but I canceled it after realizing the program wasn’t suitable for me. Despite this, the app continues to charge my card monthly. This is unacceptable, and I demand an immediate refund for all unauthorized charges. If BetterMe fails to...
I subscribed to the BetterMe app for a one-month plan, but I recently discovered that ₺235 has been charged to my credit card every month for over a year. I received no notification or warning that the subscription would automatically renew if not canceled. Worse, I cannot find any contact number t...
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