I purchased a trial package from BetterMe after seeing their ads, paying ₺180 for the offer. Unfortunately, I did not have the time to use or benefit from the package. Today, when I checked my account, I discovered that my card details had been saved without my consent and that on August 8, an additional ₺350 was charged to my account without my authorization. Even more concerning, I found that I cannot remove my card information from the app.
I have since learned that many other users have faced the same problem, with unauthorized charges and stored card details without explicit permission. This is a serious breach of trust and privacy. I made the payment via credit card, and I can be reached through my registered email (@gmail.com). So far, I have received no response regarding my membership or refund request.
I am demanding an immediate full refund of the unauthorized charge and the complete deletion of my card details from your system. This issue must be resolved promptly to prevent further unauthorized deductions.
I downloaded the BetterMe app and initially used it for a short period. Despite canceling the subscription and removing my permission, I later discovered that my payment card was left saved in the app without my consent. Worse, a new subscription fee of ₺350 was charged to my card without my authori...
I purchased a single trial package from BetterMe for what was supposed to be ₺169.90, but I was immediately charged ₺179, which was already suspicious. Even more shocking, I later discovered that BetterMe continued to charge my credit card every month without my permission—₺350 in April, ₺420 in May...
I downloaded the BetterMe app and started a free trial. Before the trial period ended, I canceled my subscription and never used the app again. However, when I checked my credit card statement, I noticed that since September, I have been charged 350₺ per month without my consent. I tried to find a ...
I signed up for the BetterMe Yoga app using a trial package, fully aware that I was paying for a limited-time offer. I paid for that trial willingly. But shortly after, I was shocked to find an additional charge of ₺350 withdrawn from my card—without my approval, consent, or any notification. I nev...
BetterMe charged ₺252 to my card without my knowledge or consent. The app isn’t even installed on my phone. I urgently request a refund for this unauthorized transaction. Despite multiple emails to customer support, I have received no response. Additionally, there is no contact number available to a...
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