I recently discovered that BetterMe has been charging my Papara card without my knowledge or consent. I have never signed up for any subscription or created an account with BetterMe, yet unauthorized charges have been made to my account.
The first charge occurred in March 2025 for ₺179, followed by five more charges of ₺350 each month, totaling ₺1,929 withdrawn without my approval.
What’s even more frustrating is that there’s no active BetterMe subscription visible in my Papara account or app settings. I also tried reaching out to BetterMe’s customer support, but there’s no clear way to contact them—no email, no phone number, nothing.
I demand that:
All unauthorized charges be refunded immediately (₺1,929 total),
My card information be removed from BetterMe’s systems,
And no future withdrawals be allowed.
This is a serious breach of consumer rights. If the issue is not resolved quickly, I will file a formal complaint with Papara, my bank, and consumer protection authorities.
I purchased a single trial package from BetterMe for what was supposed to be ₺169.90, but I was immediately charged ₺179, which was already suspicious. Even more shocking, I later discovered that BetterMe continued to charge my credit card every month without my permission—₺350 in April, ₺420 in May...
I made a one-time payment of ₺179 for the BetterMe app—clearly marked as a one-time purchase, not a subscription. I always ensure to avoid automatic subscriptions on such platforms. However, the app has been charging ₺350 from my card every month without my knowledge or consent. I never received an...
Every month, ₺115.64 has been withdrawn from my credit card by BetterMe—without my knowledge or consent. I never authorized any recurring payment, never received a notification, and never set up an automatic payment instruction. This has been happening regularly, and I only just realized it by revie...
BetterMe charged ₺252 to my card without my knowledge or consent. The app isn’t even installed on my phone. I urgently request a refund for this unauthorized transaction. Despite multiple emails to customer support, I have received no response. Additionally, there is no contact number available to a...
I downloaded the BetterMe app and initially used it for a short period. Despite canceling the subscription and removing my permission, I later discovered that my payment card was left saved in the app without my consent. Worse, a new subscription fee of ₺350 was charged to my card without my authori...
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