I am writing regarding an issue with my Agoda Cash balance. A few months ago, I noticed that my Agoda Cash was gone from my account, with a loss of approximately 136USD in total, even though I did not use it for any booking or transaction that I am aware of. I did not receive any clear explanation or notification about how or why this 136 USD Agoda Cash was deducted or disappeared from my balance. I also have not yet contacted customer service directly about this, and I would like this situation to be investigated based on my account activity and history. I kindly request that the missing 136 USD Agoda Cash be refunded to my Agoda account, or that a clear and documented explanation be provided if there was a justified deduction. I expect this issue to be reviewed and resolved as soon as possible.
I recently had an Agoda credit refunded to my account after a canceled booking, but now, it has suddenly disappeared without any explanation. I was about to use it when I noticed that the balance was gone. This is extremely frustrating and unacceptable! I have faced multiple issues with Agoda befor...
I had a shocking experience with Agoda.com recently. This unknown website deducted a significant amount, 826 SGD, equivalent to 17,000, from my account out of nowhere. I was stunned, wondering how a site I'd never used or even heard of could gain access to my funds without my permission. To make mat...
I canceled my hotel booking with reservation number 1608776132 on Agoda, and reached out to the hotel directly to request a refund. The hotel was very responsive and told me they were willing to issue the refund, but only if Agoda contacted them directly to confirm the cancellation. Unfortunately, ...
On February 2, I made a reservation at Pattaya Grand Hotel through Agoda. However, the hotel canceled my booking, and Agoda’s system shows that no payment was taken. But when I checked my bank statement, the money was actually deducted from my account. I contacted Agoda’s customer service, but all ...
Comments