I signed up for the BetterMe app for two weeks at a cost of 16.52 TL, but I never used it. But on January 27, 2023, and February 26, 2023, they took 115.64 TL each from my credit card without my permission. When I checked my phone's settings, I didn't see a subscription. I have sent multiple messages and emails to their help section, but I haven't heard back from them. I am not a member, and I don't want to be charged unfairly. I want a refund because they took my money without my permission. This is not acceptable and has made me very angry. Thank you for all your help. I will keep you up to date on what is going on.
I discovered that BetterMe has been charging my credit card every month without my consent. I only purchased a one-month package and never activated or agreed to any recurring subscription. I installed the app on my Android phone but never actively used it — not even the single month I initially pai...
Between May 2025 and November 2025, a total of ₺2,450 was withdrawn from my credit card through the BetterMe app without my permission, at a rate of ₺350 each month. After collecting my credit card information under the claim of a free 7-day trial, the app charged me regularly for seven months witho...
I initially subscribed to the BetterMe app for 3 months, but they continued to charge me even after that period ended. Once I noticed, I immediately canceled the subscription. However, on October 3, I was charged again—₺400 and ₺115 in two separate transactions—even though I don’t have the app on my...
On March 18, 2023, I purchased a one-month subscription to the BetterMe app. However, I was dissatisfied with the service and promptly canceled my subscription. Despite the cancellation, I discovered today that ₺234.82 was charged to my credit card at 01:07, and this has been happening monthly. Thi...
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