Betnano Papara Withdrawal Deduction Refund Delayed

I recently made my first withdrawal on Betnano using my Papara card and encountered an unexpected deduction for amounts over a certain threshold. As this was my first time using the card, I was surprised by the deduction. When I contacted the site, they assured me that such deductions are promptly refunded by Betnano.

However, it has been over an hour, and the refund has yet to appear in my account. This delay is frustrating, and I am still waiting for the issue to be resolved. I expect Betnano to honor its commitment and process the refund without further delay. Please address this issue immediately and ensure my trust in your platform remains intact.