My experience with the RS8034 HM Beko robot vacuum, which I purchased last year, has been up and down. The first two months were uneventful, but then everything went downhill. The vacuum stopped saving maps, lost track of its charging unit, and appeared to have forgotten what it was supposed to clean. I contacted the Mersin-Tarsus Beko authorized dealer for service, only to be met with silence for two months. Despite notifying the store where I purchased the Beko vacuum, no response has been received. What is their solution? Bring the robot vacuum to their repair shop. They even provided an alternate contact, but the service phone is broken. Enough is enough. I'm speaking directly to Beko: Don't sell products you can't stand behind. I demand a resolution to the problem or a replacement with a new unit before the warranty expires.
I purchased the Beko RS 8034 robot vacuum cleaner about four years ago from Beko. Recently, I started experiencing charging issues, and the vacuum has now completely stopped working. It only gives voice responses without moving and displays the error “set the power button to the on position.” I cont...
I have been using the Beko RS 2121 vacuum cleaner for the past two years, though not frequently. One month ago, I sent it to service because it kept stopping on its own and refusing to work properly. When it was returned, the issue was still not fixed, but I was too busy to follow up immediately. N...
On November 29, 2021, I purchased a Beko brand 2121 model robot vacuum cleaner. Within the two-year warranty period, I had to send it to the service center twice due to battery issues, and each time, the battery was replaced. Five months after the end of the warranty period, I noticed that one of th...
It's been two months since my Beko built-in set was installed, and it's been nothing short of a rollercoaster ride. We decided to call for help because we were having problems. The local service in Yalova made only one visit, promising that the headquarters would follow up - a promise that never mat...
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