1
Murat is completely dissatisfied with the result

Beko Light Filtering On The Television Panel, Repairs Not Possible

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Murat
December 10, 2023 12:12 pm
59

Light filtering on the Beko television panel. Last month we purchased their latest model, the B65 inch D986S model. The service came, installed it and left. Two days later, I noticed light bleeding from the LEDs around the panel. We immediately opened a service ticket, the service came, checked and started the process to replace the TV. The answer we received 2 days later was very interesting. We will not replace your TV, we will refund your money if you want. I found this kind of approach of the huge Beko company very strange. Why would you sell a product you can't repair? Isn't this product defective? Why aren't consumers informed that there is such a problem when selling?

December 11, 2023 2:27 pm (1 day after complaint)
Murat
Murat
December 12, 2023 5:57 pm

Thank you for your interest, but I have not yet received a response.

Murat
Murat
January 13, 2024 10:06 am

They came, examined, admitted the mistake, but nothing changed. Such a pity...

Murat
Murat
October 27, 2024 11:59 am

The change has occurred. Thank you 👏🏽

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