With Beko's poor customer service, my patience is wearing thin. It's been 10 days since I reported water leakage from my Beko AC's external unit. I've been calling for an appointment nonstop, and guess what? They've given me an absurd 45-day wait for the appointment date. Who makes a service call 45 days in advance? It's ridiculous. I call three times a day, and all I get is the same response: 'the service will call you within the day.' But here we are, a week later, with no phone call. It's a frustrating cycle. At this point, who should I even contact? Beko, it's past time to address your inefficiencies in customer service. Waiting for an appointment for 45 days? Unacceptable. I'm looking for a solution, not empty promises.
I had a terrible time with Beko. We wanted to buy an air conditioner, and at first, they said we could get an appointment for repair in 7 days. But later, they made it last for 15 days. We chose not to buy the product from them any longer because of this delay. I can't believe it's so crazy that I h...
In March, I purchased a Beko Air Conditioner, expecting comfort during the hot months. However, the experience has been nothing short of a nightmare. In June, I encountered water leakage due to an assembly error. The service was called, and after weeks of waiting, the issue seemed resolved. Yet, in ...
I requested service for my Beko air conditioner for the first time, but no technician has contacted me. After waiting, the authorized service team finally called and offered an appointment a month later, which is completely unreasonable. Despite opening a second service request, I still haven’t rece...
I am absolutely furious with my Beko refrigerator! I've owned it for 10 months, and ever since we bought it, it has been cooling poorly. Initially, we didn't pay much attention, thinking it was normal, but recently, everything we put inside has started to spoil and mold! We contacted the authorized...
I bought two air conditioners from a Beko dealer on July 28, 2023. They told me the installation would be done in 10 days. But just two hours after I left the store, the service team called to say they would install it in a week. When I called the service today, they told me that the installation wo...
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