BDG Game Deposit Failed

I play on BDG Game and made a deposit of 5,000 ₹ to my game wallet via PhonePe on 05/08/2026. The payment was successfully completed from my PhonePe account, but the amount has still not been credited to my BDG Game wallet, where my user name is JAY M*** and my UID is 6889***. My registered mobile number on BDG Game is 7240913***  On the same day, 05/08/2026, I opened a complaint with BDG Game support about this missing deposit, but despite this, the money has not appeared in my wallet and my balance is still not updated. In my deposit history on BDG Game, the relevant transaction is not shown as successfully credited, while my payment confirmation from PhonePe clearly shows that the 5,000 ₹ transfer was completed. I request that BDG Game urgently locate this 5,000 ₹ deposit using my PhonePe payment details and my account information, credit the full amount to my BDG Game wallet without any further delay, and inform me in writing once the transaction has been corrected.